American Roofing & Construction

I had a terrible experience with American Roofing and Construction company. We bought our house four years ago and it had T-Lock shingles on it. American Roofing and construction replaced the roof. About a year in, the entire vaulted ceiling where it meets the wall leaked water which ran down the wall and destroyed some of the ceiling plaster, and cracked the drywall tape. I called American Roofing and a few weeks later they came and fixed that part of the roof. The guy said they would send out a drywall and spackling guy to fix the interior, and would send someone out to give an estimate for a gutter. They never called or came back.
Another two years go by and now the entire front is doing the same thing, destroying the dry wall and plaster in the ceiling. I have called multiple times (5+ calls between them) and of course, they missed the appointment to fix it no less than three times. When they did arrive, they didn’t ask anything, just got up on our roof and started doing things. They left without telling us. I went to look at the roof and could plainly see (photos attached) they had destroyed a significant amount of the siding in the process of fixing the flashing. I called Brian and sent him several photos of the damage. He told me it was because it was rotten and the roofers should have cut back the siding up off the roof and that is why it did that. Only guess what, they are the ones that put the original roof on! Brian then told me “he” would come down personally and get everything fixed. It has been more than a month. (crickets) In that time we got others to come out and look at the damage.
Tonight, it rained; I came down to the sitting area only to find water on the floor, wall and ceiling. So even after they “fixed” my roof and tore up the house. It still leaks, Now I have a leaking roof still and busted up siding. We are going to have Greg Unseth do the itemized repairs. We will be billing American Roofing and Construction for the repairs and damages. I don’t expect them to do anything about it like they’ve done thus far. So when they don’t pay,….I’ll just have to sue them. So be warned, they will eagerly come out and do your roof for you, but just wait until you have to get them to fix their screw ups. Hey, I bet they’ll call after this review though.

This company is great! Pleasant person in their office answering their phone.They came out the same day we called to look at our roof. Brian went up on the roof to assess a small leak we were having and he thought it was from a few minor cracks near our venting so he went ahead and caulked them, and didn’t bill us for this. He was honest with us that our roof overall was in good shape, which was a relief since there have been a few people near us that had roofs replaced that were around the same age as ours. We will definately keep this company in mind when we need a new roof or repairs in the future.

We had water damage in our attic and we were having trouble getting someone reliable to help us. My realtor recommended American Roofing and I couldn’t be more pleased with the work they did. They got to the root cause quickly and repaired it working very long days in the cold and over the holidays. Mike and Brian understood that this is our home and to us it was a major problem. They walked us through every step of the process. They have excellent resources when I needed something done outside of their scope of work. We would recommend them without reservation.