Beeline Pest Control

I had a mouse problem. Most of which had cleared up by the time of my appointment by my own methods. I was told that the person would come over, check the exterior and try and pin point where the mice were coming in from and then spray for other potential problems on the outside and inside.

When the gentlemen arrived, he only had a box of traps with him. So I told him what I knew about the current problem. Showed him my thoughts about how they were getting in and he proceeded to place traps down basically In most of the places where my traps were. I didn’t mind this as I figured two different traps were better than one for finicky mice. After that he asked if that was all and I told him I thought he would be spraying around the house for other things like spiders, etc. He did go and spray in the areas I asked.

So why the rating? Still no idea where the mice are coming from and I had already or could do the things this person did. So why pay for this service???

I would choose zero stars if you had that option. I have had a property management company since 2004. We have used Beeline for 10+ years. As of the last 6 months or so, their service has gone way downhill. On one occasion I was invoiced for one of my rentals and my tenant informed me that the technician never showed up to do any of the work. Then about a month ago, we had Beeline treat our residence and the technician walked around our home and didn’t spray anything at all. The reason we can confirm this is because we have cameras in our home which showed him just taking a walk around our home and doing absolutely nothing. The last antic was that they used my card without my consent or permission. I have always called in to pay the invoice. I want to be able to call my tenants to confirm that they actually have shown up and done the work considering what they have done in the past. Apparently the last time I gave them my card for payment, they stored my card information even after I advised them that I did not want my card stored for future use. The receptionist is quite rude and disrespectful. I called on Friday to let her know that this happened and she reluctantly claimed she would reverse the charge. As of four days later the charge is still there. Do not do business with them unless this is the way you want to be treated and taken advantage of.