Charles Moon Plumbing
⭐4.3 ( 34 Reviews )
Address: 33214 Main St, Dagsboro, DE 19939, USA
Overview of Charles Moon Plumbing
Charles Moon Plumbing is a trusted plumbing service provider, proudly rated 4.3 stars from 34 customer reviews. Based in 33214 Main St, Dagsboro, DE 19939, USA, the company delivers reliable and efficient plumbing solutions for both residential and commercial properties.
Known for its professionalism and dedication to customer satisfaction, Charles Moon Plumbing specializes in everything from routine plumbing maintenance to emergency repairs and system installations. Their skilled technicians tailor each service to meet the specific needs of the property, ensuring quality results with minimal disruption.
With a strong focus on transparency, timely service, and expert workmanship, Charles Moon Plumbing is committed to resolving plumbing issues quickly and effectively. To book a service or learn more, call +1 302-732-3555 or visit .
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Address: 33214 Main St, Dagsboro, DE 19939, USA
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Operating Hours:
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
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Tried to do a shower valve job myself. Got in way over my head. Called Nathan and he sent Ray out right away. Ray was friendly and knowledgeable. His expertise had our water back on quickly. Highly recommend!
I highly recommend Nathan and his team for any plumbing needs. I had other company’s out to try to figure out my plumbing issue and they could not figure it out. I was so frustrated. I asked a friend who they would recommend and they told me about Charles Moon. Nathan and Ray found the problem right away contacted Moen since it was a defective part from the manufacture. He was very informative with me regarding the status of the part when he would be receiving the part and getting on the schedule to replace the part. Top notch service all the way around! Call Nathan for any of your plumbing needs!
Certainly know how to rip off customers! Repair done by Damien & was told paying $97 for a Service Contract would avoid future $79 dispatch service fees. Repair done on Friday at a cost of $658.50. Discovered just after the plumber left that a faucet which had a great water flow before the repair had gone to just a trickle. Upon calling the office late Friday afternoon was on hold for greater than 30 minutes for the answering service. Talked with the office staff Monday morning, explaining the issue. Was told the plumber would be here again on Tuesday morning & there would be no charge. No one showed or called Tuesday morning. At 1:45 pm Tuesday the office called to say the plumber was coming & 30 minutes away. Also said there would be a $79 dispatch fee in addition to the cost to fix the faucet. After discussing the Service Contract was told the Contract only gave a 15% discount on services but still charged the dispatch fee. So much for guaranteeing your craftsmanship which cost me $658!!! FIND A DIFFERENT PLUMBER!!! Wish I could give ZERO STARS!
Main underground water pipe leaking on lawn and onto the sidewalk. Two plumbers identified the problem and located the leak. The water company, power company and other county officials came out to identify where underground utilities were located and must be preserved. A few days later, a team of 3 plumbers arrived. One cautiously used heavy equipment to carefully dig a hole in our lawn, a second plumber climbed inside the hole and sheveled dirt away from the the main water pipe and placed a patch over the pipe. The process took approximately 4 hours. The plumbers were highly skilled and very professional. They filled in the hole, covered it with hay and my lawn is intact, and the water is no longer leaking. They did a great job and I am grateful. I highly recommend Charles Moon Plumbing.
I used to recommend Charles Moon but I will NEVER again! I had a home inspection done on my house that I was selling and there were some things that needed fixing. The Plumber had many recommendations that he told both my husband and I that would help with our home inspection process. I asked him if he could write them all down and he said yes he would send them attached to the invoice. I was given a invoice with NO recommendations on them. I inquired two times with I assume the Office Manager and told her the recommendations he made. She said he only had one of the recommendations and that’s it which was a LIE! Horrible Customer Service! If I were them, I would hire more honest staff.