Code Blue Plumbing

I have used Code Blue Plumbing for quite a few years – they’ve replaced the poly pipes in one of my homes, switched out a shower valve in my current home, and they have always done a great job. Over the past several years, I have even recommended them to a few of my neighbors and friends.

The reason for only 2 stars is I just had them out to a home I’m getting ready to move into (I’m in the process of down-sizing) – I needed 2 toilets installed and some shower faucets replaced. I felt like I was dealing with a used car salesman instead of a plumber this past week. They are charging me a very high price to replace the faucets and valves in my showers (they had to reschedule this for a future visit this coming week as they didn’t have the time on the last visit).

The part of the job they actually did complete this last visit was replace two toilets (I even took out the old toilets so they didn’t even have to do that part of it). And one of the two toilets they replaced is leaking – I have placed it out-of-service until they return to finish the showers. I wish I could have the plumber I last had from Code Blue – he was a true professional and didn’t come across like a salesman. I’m not sure if being a salesman and “selling” me on a job is more important than having a long-term relationship with a company for all of my plumbing needs, but sorry to see this company going away from that professionalism and personable service. When I questioned about the high cost of having to replace the valve and shower faucet, he told me that they just had a 20 percent price hike. What?!?! It doesn’t even matter that I’m a long-time customer? If anyone has a good recommendation for a Tucson / Oro Valley plumber, I’d love to hear your recommendations.

I’m way overdue to write this review, but was just recommending Code Blue to a friend and realized I had forgotten. Had a fantastic experience with them a while back. They sent Eli out to deal with a leak in the main line leading into the house. He was so friendly and professional. The best part is he gave me an estimate based on a quick look, then the job took significantly longer than he expected because the pipes were rather complicated and difficult to access, yet he stuck with the original quote! I was amazed because most places would not hesitate to charge you more. Next time I need a plumber I know who I am calling.

Had a bathroom remodel and used Code Blue for our plumbing. They were awesome ..they came out in a timely fashion and when they said they would. Mike was our plumber and was friendly and knowledgeable… it all works great!!