Herrell Plumbing
⭐4.4 ( 121 Reviews )
Address: 5613 E Colonial Dr, Orlando, FL 32807, USA
Overview of Herrell Plumbing
Herrell Plumbing is a trusted plumbing service provider, proudly rated 4.4 stars from 121 customer reviews. Based in 5613 E Colonial Dr, Orlando, FL 32807, USA, the company delivers reliable and efficient plumbing solutions for both residential and commercial properties.
Known for its professionalism and dedication to customer satisfaction, Herrell Plumbing specializes in everything from routine plumbing maintenance to emergency repairs and system installations. Their skilled technicians tailor each service to meet the specific needs of the property, ensuring quality results with minimal disruption.
With a strong focus on transparency, timely service, and expert workmanship, Herrell Plumbing is committed to resolving plumbing issues quickly and effectively. To book a service or learn more, call +1 407-273-6260 or visit http://www.herrellplumbing.com/.
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Address: 5613 E Colonial Dr, Orlando, FL 32807, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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The best plumbing experience we’ve ever had. This company went above and beyond from what was a “shotty job” by the previous company we had used for a re pipe. They wanted to get the job done correct from start to finish and I cannot recommend them enough! Thank you Herrell Plumbing for making what should have been a stressful experience the best we’ve had.
The service manager told me it would be unfair to write a bad review based on my recent experience. You be the judge.
I hired Herrell Plumbing to repair a leak near my water heater. The repair itself seems fine, but after they left, I discovered that the hot water pressure at my kitchen sink had dropped significantly—something that had never been an issue before.
When I called to ask about it, the service manager immediately dismissed any responsibility and insisted that it wasn’t their fault. He explained that shutting off and turning the hot water back on for the repair had likely dislodged sediment, which was now blocking my faucet. Their solution? They’d be happy to come back—for time and materials—to repair or replace my faucet.
For me, this response is problematic on multiple levels. First, it is possible that a small piece of copper broke off during the repair, causing the blockage. Yet the service manager, who wasn’t even at the job site, claimed with absolute certainty that their work had nothing to do with it. That’s not expertise—that’s denial.
Second, if sediment was the cause, which, I agree, is possible, that raises another question. If you know, with such certainty, that this is a likely risk, wouldn’t the responsible and professional thing be to check the faucets before leaving?
Third, this situation highlights what really matters when choosing a service provider. We all know that home repairs don’t always go smoothly—the real test of a company isn’t how they act when things go right, but how they handle it when something goes wrong. Companies that truly value long-term relationships work with their customers when things don’t go exactly to plan. Others deny responsibility and are quick to charge full price to ‘fix’ the new problem. Needless to say, I’ll be looking for a new plumber.
Oh, and while they didn’t check the faucet pressure issue before leaving, the technician did suggest I consider replumbing the entire house. I bet that’s a big job.
Outstanding and courteous experience. Hired them for a shower handle repair service and drain unclogging in Orlando, FL. Was literally impossible to get even a rough estimate from other plumbers without paying them to come out to check. Since I own a company in the service industry, I KNOW it’s possible to at least provide a rough estimate by photos (why not?)
Herrell’s call taker was very polite and accommodating she showed my photos to the technician and managed to give me a quote – which was the BEST quote I got.
And when a company ends up charging you LESS than they quoted you know you should save their number for all future services as we all need an honest plumber every once in a while.
Thank you for the great experience.
Herrell plumbing did work for my neighbor and was very courteous and professional.Susan ball the lady that had the work done was a first time customer and said she would use herrell plumbing again. She was very pleased with the plumber that did the work
Worst plumbing company I’ve ever worked with.
The owner Mike is extremely rude and got very nasty with me on the phone once I called about why his employee Tim drove off in the middle of the job after he put a hole in the wall and refused to come back to finish the job. This company told misinformation to my employees who were trying to deal with the issue. This company got very angry when asked about the misinformation and asked for payment after refusing to complete the job. Do not let these people scam you into taking your money. As a business owner this was very unprofessional. Now I have to call another reputable plumbing service with better reviews to fix the mess they have created for my business. Horrible business owners and employees. Do not waste your time.