Kneeland Heating & Cooling LLC
⭐4.6 ( 149 Reviews )
Address: 5 Oakwood Dr, Gales Ferry, CT 06335, USA
Overview of Kneeland Heating & Cooling LLC
Kneeland heating & Cooling LLC is a highly rated plumbing company, proudly holding a 4.6-star rating from 149 customer reviews. Based in 5 Oakwood Dr, Gales Ferry, CT 06335, USA, they offer a full range of plumbing services designed to keep things running smoothly at home or at work.
Known for their dependable service and friendly approach, Kneeland heating & Cooling LLC takes the hassle out of plumbing. Whether it’s a routine check, unexpected issue, or a project you’ve been meaning to tackle, their team shows up ready to help—with clear communication, honest pricing, and solutions that last.
From the first call to the final fix, Kneeland heating & Cooling LLC focuses on making the entire process stress-free and straightforward. They believe in doing things right the first time and treating every job with the care it deserves.
Need a hand? Reach out to Kneeland heating & Cooling LLC at +1 860-304-8458 or visit to learn more or book a service.
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Address: 5 Oakwood Dr, Gales Ferry, CT 06335, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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I wanted to share my recent experience with Nate from Kneeland Heating and Cooling LLC. Nate was absolutely fantastic to work with. I reached out to him over the phone to explain the issues I was facing, and he was incredibly responsive, arriving at my house in less than an hour.
Nate’s knowledge, efficiency, and compassion were truly remarkable. Despite my worries, he patiently walked me through the problem and provided much-needed relief. I am extremely satisfied with the service he provided and will definitely be reaching out to him for all my future heating and cooling needs.
Janeen
My wife and I woke up at 3am to a freezing cold house with no idea what was going on. We have a 9 month old and a 3 year old, so this was obviously an emergency situation. We both always choose to support local small businesses so when we came across Kneeland and saw he was from Mystic where I’m from, we decided to schedule him to come out.
The appointment wasn’t scheduled correctly, we chose a date exactly a month out and didnt realize it. I messaged the number on the email and Nate was quick to make arrangements to come out early morning, which was great. He immediately got to work and was here for a couple hours replacing the igniter in our hot water system. He mentioned that he had to order a part and gave me his number to text him. So far, so good.
I texted him a couple weeks later to see if he got the part in so he could come finish the work. After several days of no response, I tried again. After over a week of not getting a response, I messaged asking why he gave me his number if he wasn’t going to respond. My change in tone got him to reply that he was out of town and coming back later that day. OK, no problem. Asked him to let me know when he could come by and finish the work.
A few weeks went by, no contact. I got another company to come over and quickly replace the part needed, on top of adjusting a couple things. I’m sure Nate will be quick to make arrangements to come to your house when it’s considered an emergency visit and the fee to come out is substantially higher. Not so confident that he will keep that level of urgency for other less expensive work. There’s a ton of businesses competing for the same work and poor communication tells me enough about who I choose to spend my money with.
We needed service on our furnace after hours and on a weekend we found Kneeland heating & Cooling LLC on line. When we saw that they were a 24 hour service and was close to our home, we called.
The owner was at our home in about 2 hours, after servicing some one else prior to us.
He knew within 5 minutes or less what the problem was. The part needed was in his truck and furnace was fixed in a few more minutes.
He was very pleasant, knowledgeable, and respectful. We instantly new we found our new service company.
Nate came out to our house for a simple job to just turn on our pilot light since we’re new homeowners and didn’t know much about our heating system. He did a great job explaining everything in simple terms so that we could understand exactly what to do, he was knowledgeable and very easy to talk to. We will be calling here for all of heating and cooling needs!
Kneeland was recommended by Spicer/Advanced heating oil to tune up and perform maintenance on my boiler. I called him and made an appointment. I was disappointed that earliest appointment was three weeks away but I accepted it
On the day of my appointment the window ETA came and went without any notice. I called Kneeland and was told that they failed to record the appointment. They said they were sorry and that I would have a new appointment within a day or two. They would call me.
I never got a call! I intend to let Spicer/Advanced that Kneeland is negatively affecting their reputation and to stop recommending them