Proven Termite Solutions
⭐4.6 ( 57 Reviews )
Address: 662 Giguere Ct F, San Jose, CA 95133, USA
Overview of Proven Termite Solutions
When it comes to pest control, Proven Termite Solutions is a name you can trust. With a 4.6-star rating from 57 happy customers, they have built a solid reputation for protecting homes and businesses across 662 Giguere Ct F, San Jose, CA 95133, USA.
Whether it’s a small nuisance or a full-blown infestation, Proven Termite Solutions delivers fast, targeted solutions to eliminate pests and keep them from coming back. Their knowledgeable team customizes every treatment to fit the needs of your property, always focusing on safety, effectiveness, and minimal disruption.
Clear communication, prompt service, and proven techniques are the hallmarks of their approach. Need help? Call +1 408-929-1992 or visit https://www.proventermitesolutions.com/ to schedule your pest control service today.
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Address: 662 Giguere Ct F, San Jose, CA 95133, USA
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Operating Hours:
- Monday: 7:00 AM – 4:00 PM
- Tuesday: 7:00 AM – 4:00 PM
- Wednesday: 7:00 AM – 4:00 PM
- Thursday: 7:00 AM – 4:00 PM
- Friday: 7:00 AM – 4:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Closed
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UPDATE: I’m upgrading my review because of the quick and thoughtful response from Jim Weed, of Proven Termite Solutions. Although I am not a client, he reached out to apologize for our experience and to listen to my concerns and suggestions about what would have made the experience better. I believe he took in the feedback and will address the issue. Jim showed that good customer service is in a time when a lot of business do not do that.
I’m not sure why I’m giving this business two stars instead of one star. Maybe because the scheduling was smooth, and the technician showed up. After that, no thanks. First of all, the technician called 1.5 hours ahead of the appointment time to let me know he was on his way. I needed to meet him at the property, so I wasn’t able to get there in time. He met with the tenant instead, and she confirmed my impression that he was patronizing and cursory. We had already identified one area of concern. He looked at that, confirmed it was an infestation, and declined to inspect the rest of the property. Instead, he provided an estimate for a treatment and a second (higher) estimate for a treatment with a warranty. He ensured me that this treatment would take care of the issue. Meanwhile another inspector (from Mighty Mite) who came in the afternoon found several other areas of infestation, which he clearly explained and demonstrated as infestations. Not only did Proven Termite lose out on a potential customer, they lost what would have been a more lucrative treatment if they had provided an accurate estimate.
I was super impressed with this company! I had 3 bids and Proven Termite Solution beat every other quote I received. They had the best customer service too. I was worried about my roof tiles breaking because I only had 5 extra pieces left and they don’t make my tiles anymore. They kept me updated and gave me piece of mind. Zero tiles broken, very happy with the work and execution!
I’ve had Proven Termite Solutions work on my house at least 4 times now. As California homeowners know, we all have termites and it’s just a question of when you’ll need termite work done. We’ve had a few places of dry wood treated and also got subterranean treatment last year. Every time PTS has come out, they’ve been friendly, professional, responsive and answered all our questions. They’ve been very transparent in their pricing and I haven’t had any problems.
This is our second time booking a fumigation through proven termite and Jim Weed is the best in the business!
1) Jim has high integrity. He lists out in detail what is provided in his quotes, sticks to his word, and he will not suggest for you to do additional work that is not necessary. We had a situation where a different fumigation company suggested that we do a lot more work than necessary. The other company also changed up the quote around in an attempt to extract more money.
2) Jim is extremely knowledgeable and patient. He really takes the time to prepare you for the fumigation as well as all of the inhabitants in the house. Some other companies will rush you versus he will personally visit you to make sure everything is done correctly.
3) Jim and his staff are responsive and friendly. They are always available through email or the phone. I am never worried about not being able to reach him. They are also very proactive with their communication.
4) no one can beat his pricing!
They are highly recommended 🙂
I got a full house fumigation done in Aug 2023. My scheduling experience was good. The vendor sends a 3rd party to do prep work one day prior from the job start date. I got no communication for this visit and just noticed that someone had been in my home and did some prep work. Called the company’s phone number and they said we do send an outsourced vendor but apparently they don’t tell you.
The job was completed as scheduled. I visited the site and found my white garage door had two nail holes right at the center (large enough and super visible), fence on one side had been removed (they did mention it would be done). I had no clue why they didn’t put it back though. I called them again and they said it would be done the next day and it was. Another shock was an apple tree I have in my backyard. It had 50-60 apples the day before the job. When the fumigation was done, not one apple on the tree. Someone loved those apples but clear didn’t care for the home owners.
I called and complained to call center to explain these issues. They were sorry about it and on two different calls said fumigation manager will reach out to me about the nail issue and behavior of the staff. Now, they already collected their money and the issues remaining are something they don’t care about so they just never reached out.
Whether the fumigation done is any good or not will be known in some time I guess.