Renshaw Plumbing, Heating & Cooling
⭐4.3 ( 43 Reviews )
Address: 247 Shaw St, New London, CT 06320, USA
Overview of Renshaw Plumbing, Heating & Cooling
Renshaw Plumbing, Heating & Cooling is a well-rated plumbing company with a 4.3-star average from 43 customer reviews. Located in 247 Shaw St, New London, CT 06320, USA, they provide a full range of plumbing services for both residential and commercial needs.
Whether it’s a quick repair, regular maintenance, or a larger project, Renshaw Plumbing, Heating & Cooling aims to make the process smooth and straightforward. Their team is known for being reliable, easy to work with, and focused on getting the job done right.
With clear communication and a practical approach, Renshaw Plumbing, Heating & Cooling works to ensure every job is completed efficiently and professionally.
To schedule a service or learn more, call +1 860-447-3903 or visit .
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Address: 247 Shaw St, New London, CT 06320, USA
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Operating Hours:
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: Closed
- Sunday: Closed
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I have used Renshaw Plumbing Heating & Cooling several times and have never been disappointed. The most recent job that was done was a whole new boiler room (new boiler, added hot water tank, new reserve tank for well water and all new pipingl) The job went flawless and I am extremely happy with everything. I have never felt like I was overcharged for any of the jobs and all the guys who have been to my house have been great. Communication with the office staff has been very easy. I highly recommend Renshaw. Affordable, knowledgeable, professional and friendly.
I can not attest to their plumbing work because it never made it that far. Unfortunately, my experience with this company has been frustrating from start to finish. They initially came out promptly to assess the issue and explained he couldn’t provide an exact quote until the wall was opened up (thats fine). I agreed to this and was told he’d reach out to their carpentry contractor and follow up with me.
However, communication quickly broke down. He initially promised to send over a price range based on a very similar job nearby, but I never received it. I called multiple times over w weeks to follow up: the first time, I was told quotes take 7-10 days (i explained he was sending me a price of a job nearby and told I’d have something by the weekend prior). I followed up again 2 more times, only to be given more excuses, and was told I’d get the information within the week. Another week had gone by, and heard nothing.
The lack of follow-up and poor communication have been disappointing and unprofessional. In addition, after getting another company out here to quote me and start working on it, we found out that the month waiting for response from Renshaw made our situation inside the walls worse, increasing the cost to repair due to mold growth. I wouldn’t recommend this company based on my experience.
Quick with responding, very nice & extremely accommodating. Ryan was extremely helpful, knowledgeable, friendly, and professional. Thank you all so very much! Highly recommend & will definitely use again!
I recently had no heat on my second floor and no water coming out of my bathtub faucet. I called and they were there in a day! The young man that came was on time and very knowledgeable of the both problems right away. While he was doing the work, Rich from the office came by to make sure things were going well. I now have the heat fixed and water coming out of the faucet!! Good job, well done Renshaw Plumbing!!! Don’t forget to tip them!!! 😉
We hired Renshaw to diagnose and then repair a heating issue with our boiler. They were responsible, timely and professional. We loved the plumbers – they worked efficiently, their work is neat and they left the house clean. Thank you so much!