Top Rate Plumbing
⭐5 ( 482 Reviews )
Address: 10705 SW 216th St #209, Miami, FL 33170, USA
Overview of Top Rate Plumbing
Top Rate Plumbing is a well-rated plumbing company with a 5-star average from 482 customer reviews. Located in 10705 SW 216th St #209, Miami, FL 33170, USA, they provide a full range of plumbing services for both residential and commercial needs.
Whether it’s a quick repair, regular maintenance, or a larger project, Top Rate Plumbing aims to make the process smooth and straightforward. Their team is known for being reliable, easy to work with, and focused on getting the job done right.
With clear communication and a practical approach, Top Rate Plumbing works to ensure every job is completed efficiently and professionally.
To schedule a service or learn more, call +1 305-939-7499 or visit https://www.toprateplumbing.com/.
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Address: 10705 SW 216th St #209, Miami, FL 33170, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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There was a leak in the kitchen floor and Davis came by within the hour . He then did an inspection . Then went to the store and brought back the items to complete the repair . Within the next week the problem was escalated and a discovery of broken pipes under the tiles . Construction next a team showed up for the rest of the week and dig trench around the house and ended in the front of the house and across the driveway.
One week later the kitchen is now being dried and suctioned out for the next three days . The team members are always professional and explained everything
Thank you for your services .
I don’t ever leave negative reviews but I have been looking at a disaster zone for the last 2 weeks due to Top Rate plumbing. On Feb 13, they dug up my patio to assess my sewage system. On Feb 14, I was told I needed a full mainline replacement and that permits were “being pulled.” I paid them a $4k deposit and Luis and his crew proceeded to tear up my entire yard to expose the sewage pipes.
I later discovered they didn’t apply for the permit until Feb 18—four days after tearing my property apart—despite repeated assurances from their team that it was applied for. On Feb 25, I found out their permit expeditor wasn’t even registered with the city and had delayed the process for days. I had to escalate the issue to the mayor’s office myself just to get their expeditor certified and the permit finally pulled—something Top Rate should have done from the start.
On Feb 26, Angela promised a crew of 5 that would work from 9 AM until 7 PM. Instead, a crew of 3 arrived at 10 AM. To be fair: the crew of 3 at my house are all polite hard working guys but can only do so much. When I called Angela to ask why the full crew wasn’t there, her response was “What do you think a larger crew is going to do?”
If you say you’re going to do something then do it. Top Rate is unnecessarily dragging this out, and I’ve lost my patience. Top Rate lacks integrity. My yard is torn up, my trees are dying, my back house is unusable, and I have NO functioning sewage repair. As a paying customer who did all the work on ensuring my permit was pulled — the least they could do is show up and finish the job.
These photos were all taken on February 14th and my yard has been sitting like this for 2 weeks now. And if they don’t send the crew as promised I will be looking at another weekend+ of a garbage dump in my backyard that I should be enjoying with my friends and family. This didn’t need to happen. They should have never started the job if they couldn’t finish it in a timely manner. Top Rate needs to take accountability for their work and get the job done.
We had two different plumbing companies tell us that we had to replace a new faucet. We puchased another faucet and was expecting it to be replaced. Jose from Top Rate showed up, assessed the problem and fixed the existing faucet. Jose was honest and highly skilled and dependable. This will be our go to plumbing company from now on and I highly recommend others to do the same.
I had an emergency at my duplex with both units toilets backing up and coming up in the shower. I called Top Rated and they had Jose come out within an hour and half of me calling on a Saturday evening. I was very impressed with their customer service and quick response. Jose was awesome, he gave me a call and let me know the situation, discussed price and then fixed what was needed. Plumbing issues are never fun but I appreciate Top Rated and specifically Jose’s professionalism and ability to help me in such a short notice.
Davis was a rockstar! He came in patiently listened to me describe the problem the best I understood and explained to me the solution. He went about his business and fixed the issue quickly and with a smile. I would gladly have him back I felt well taken care of.