911 Rooter And Plumbing
⭐4 ( 540 Reviews )
Address: 10650 Irma Dr UNIT 1, Northglenn, CO 80233, USA
Overview of 911 Rooter And Plumbing
911 Rooter And Plumbing is a well-rated plumbing company with a 4-star average from 540 customer reviews. Located in 10650 Irma Dr UNIT 1, Northglenn, CO 80233, USA, they provide a full range of plumbing services for both residential and commercial needs.
Whether it’s a quick repair, regular maintenance, or a larger project, 911 Rooter And Plumbing aims to make the process smooth and straightforward. Their team is known for being reliable, easy to work with, and focused on getting the job done right.
With clear communication and a practical approach, 911 Rooter And Plumbing works to ensure every job is completed efficiently and professionally.
To schedule a service or learn more, call +1 720-882-3981 or visit http://911rooter.net/.
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Address: 10650 Irma Dr UNIT 1, Northglenn, CO 80233, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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I ihink this business is disreputable. The estimate I received for a simple PVC drain repair was over $1800!!
I had already assembled the parts needed. It was a 15 minute job on a non-pressurized drain line. The repairman went on and on about all the bad things that “could” happen and came up with this outrageous number. I Sent him alway. The next plumber did the job for $100.
Excellent tech that came to house but I am extremely disappointed in the pricing structure and poor communication. While they communicate and charge a $150 emergency fee to you, they seem to only have a single after hours technician so be prepared to wait hours. I’ll commend Angela from customer service for making an extra call to try to help me shut off the water. Where they’ve failed for me is in their $318 “leak finding” fee. They charge this if they have to cut into your drywall. This needs to be communicated during initial set up of appointment so that a customer can take the hours they are waiting and make their own decision; I very easily and safely could have made the same opening. Once a technician is standing in your home at 10:30 pm you’re no longer in a position to have other options.
You are also charged the $150 just to reserve the appointment so you won’t be able to find a faster service once you reserve a technician (I had an unknown ETA initially during an active water leak because they only had the one tech)
Overall I just felt undeserved and way overcharged. I waited over 2 hours for a technician to be in my house for 45 min and a total of $468 to tell me the AC had condensation building up. So while I do appreciate them “identifying the problem” I can’t say I’ll be using or recommending their services.
I’ve dropped this to a 1 star as all I’ve gotten is the generic “please call us”.
If you want your plumbing issue done right the first time, go to 911 Rooter and Plumbing! Nelson and his guys will get you taken care of, with a customer service level you have never seen!! I have used them regularly for over twelve years now, and recommend them for any of your plumbing needs! And they also did a fabulous job on a bathroom remodel for me three years back as well! So they are multi-talented and know their stuff!
Last weekend (1/13/24) during the deep freeze our pipes in our new build townhome froze. I called around to different plumbers and none were helpful until I called 911 Rooter. Angela answered my call and was so kind and informative. She went above and beyond to get us an appointment first thing the next morning. Seth was the technician and he was skillful and professional. He even discovered that the pipes had been installed incorrectly, likely causing them to freeze. Because of him we were able to get our pipes fixed under warranty with the builder. I can’t recommend 911 Rooter enough, they are truly the best.
I would recommend 911 Rooter and Plumbing for any issues you may have. They came out on a Saturday and took care of my plumbing problem. they were fast and showed up on time and got the job done. Patrick is a very good plumber and got all my kitchen plumbing replace and looked better than expected. Douglas was also very helpful and did a great job. If you need any plumbing done I would call 911 Rooter and Plumbing. I know I’ll call them again if I have anymore issues.