Hemphill Services
⭐4.8 ( 174 Reviews )
Address: 2242 Alton Rd, Birmingham, AL 35210, USA
Overview of Hemphill Services
Hemphill Services is a highly rated plumbing company, proudly holding a 4.8-star rating from 174 customer reviews. Based in 2242 Alton Rd, Birmingham, AL 35210, USA, they offer a full range of plumbing services designed to keep things running smoothly at home or at work.
Known for their dependable service and friendly approach, Hemphill Services takes the hassle out of plumbing. Whether it’s a routine check, unexpected issue, or a project you’ve been meaning to tackle, their team shows up ready to help—with clear communication, honest pricing, and solutions that last.
From the first call to the final fix, Hemphill Services focuses on making the entire process stress-free and straightforward. They believe in doing things right the first time and treating every job with the care it deserves.
Need a hand? Reach out to Hemphill Services at +1 205-229-2090 or visit https://hemphillservices.com/ to learn more or book a service.
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Address: 2242 Alton Rd, Birmingham, AL 35210, USA
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Operating Hours:
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
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I want to thank Mark for coming right away on a Saturday morning to fix our air conditioning unit. He fixed the problem with five star customer service. These are the people to call for your air conditioning and heating needs. They called me back immediately and kept me updated with texts. Kudos to this company.!
Usually services are pretty good with plumbing, but I have just experienced the most troubling service from this company for their AC services. I am out $1900 and my upstairs AC still isn’t working!! I experienced an ongoing ordeal for over 4-5 weeks! I just wanted to make it known. So very disappointed… I had to call someone else to assist me. Please try another company if you have even somewhat of what they consider “an older unit!”
We’ve used them for years. Just had them completely gut and replace my entire system…including water heater. Of course a task like this isn’t cheap, but that’s not what it’s about for us. When we are going to spend that kind of money, we are more concerned about getting it done right. There is never any concern that they’re going to gouge us. They tell us what’s wrong and are honest about the cost to fix it. I have full confidence that the people they send to our home know what they’re doing.
Our AC went out and we called multiple people to try to come fix it same day. We called Hemphill around 10-am and they said they could be there around 2-3pm but that it would be time and a half since it was a Sunday. No problem. Search over. We were more than willing to pay extra. 3pm comes and goes. At 4:30 we called again and the dispatcher said they would get someone else out. The manager called and said the technician had hurt his foot on a previous job and that he (the manager) forgot to call us. We are super understanding people so said it was no problem and he said he would call and get someone else out to us asap tonight and that he would call he soon. It’s 8pm and no call and no fixed AC. We have a one year old and three year old and the heat is unbearable. We also had to miss our niece’s baby dedication that started at 2pm because that’s when we were originally quoted time wise.
We’ve been waiting all day. Could have called and gotten someone else. Could have went to our niece’s baby dedication. Could have gotten a hotel for the night. But the communication was not there and for that we are extremely disappointed and frustrated. Had the communication been there we would have been understanding and accepting.
Called them out to fix a hot water heater. I gave them the error code and serial number but they still showed up and charged 155 dollars to diagnose the problem. Drew and Taylor told my wife it would be 550 dollars in labor to fix and there was more broken then I thought. Also they said the parts wouldn’t get in for 5 days…. I bought the part I originally told them needed replacement that night and fixed it in 45 minutes. They do not seem honest or reliable.