OnTime Service
⭐4.9 ( 6812 Reviews )
Address: 2668 Old Rocky Ridge Rd, Hoover, AL 35216, USA
Overview of OnTime Service
OnTime Service is a highly rated plumbing company, proudly holding a 4.9-star rating from 6812 customer reviews. Based in 2668 Old Rocky Ridge Rd, Hoover, AL 35216, USA, they offer a full range of plumbing services designed to keep things running smoothly at home or at work.
Known for their dependable service and friendly approach, OnTime Service takes the hassle out of plumbing. Whether it’s a routine check, unexpected issue, or a project you’ve been meaning to tackle, their team shows up ready to help—with clear communication, honest pricing, and solutions that last.
From the first call to the final fix, OnTime Service focuses on making the entire process stress-free and straightforward. They believe in doing things right the first time and treating every job with the care it deserves.
Need a hand? Reach out to OnTime Service at +1 205-947-2964 or visit https://ontime59.com/?utm_source=gmb&utm_medium=organic to learn more or book a service.
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Address: 2668 Old Rocky Ridge Rd, Hoover, AL 35216, USA
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Operating Hours:
- Monday: 7:00 AM – 7:00 PM
- Tuesday: 7:00 AM – 7:00 PM
- Wednesday: 7:00 AM – 7:00 PM
- Thursday: 7:00 AM – 7:00 PM
- Friday: 7:00 AM – 7:00 PM
- Saturday: 8:00 AM – 4:00 PM
- Sunday: Closed
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Holy moly – this was the BEST electrician service we have EVER experienced! Daniel is a professional, extremely capable, friendly, intelligent genius. Tyler provided excellent service as well. They spent a good 10 hours here installing lights, adding a new electrical panel, fixing switch problems, and resolving some other issues. And – even at 7:30 at night, after an exhausting day, they took the time to completely clean the several work areas. Recommend HIGHLY. WOW!
If you need a company ONTime Service is the one. Grady was great. Grady found the problem right away. The problem is that Tom did an inspection on the HVAC system before we bought the house and said the unit was in good condition. Well, the unit isn’t in good condition. Tom should have found the problem when he did the inspection. So now we are screwed. So Sad. Well, Ontime service is trying to make this right.
Albert was great he talked to us about a new unit and tomorrow we have the manager come to look at the unit. So, we upgraded to a 5 star. They admitted Tom didn’t do his job right. This company takes care of the people. So Cody (Manager) and Grady stopped and checked everything out and made everything right So, the company mad everything right. Great people and Company. They did a great job putting the new unit in Thank you
My mother hired Ontime service to do a major plumbing project in her home but unfortunately, the experience was far from satisfactory and some of the worst customer service I have ever experienced. During the job the workers taped up plastic sheeting directly on the wall and upon removing it took large swatches of paint off the walls. The service manager was contacted and said that fixing paint that was torn off the walls was not in the agreement. Despite multiple follow-ups with the office and service manager the consensus was that this would have to be fixed at her expense ($2,000 quote to repaint 4 walls) I contacted their customer service several times with the same answer of “We will not be covering this work” This lack of accountability and communication left me extremely disappointed. I cannot imagine that anyone would want to hire a company that will tear the paint off your walls and then expect you to pay to have it fixed. My advice- do NOT contract this company to any work.
Jarret was a pleasure to work with! A very professional person. We are well pleased with the services. We will be calling back to complete the rest of the work needing to be done.
Broad Street Baptist Trustees
Fantastic job! Tyler Wills and his team installed recessed lights in our home with precision and professionalism. They were punctual, worked efficiently, and ensured everything was clean and well-organized afterward. The lighting looks amazing, and they even took the time to explain the setup. Highly recommend for any electrical work!