SAN JOSE CARPET CLEANING

I recently had a highly disappointing encounter with this San jose carpet cleaning company that left me frustrated and inconvenienced. Despite scheduling an appointment well in advance, the company failed to confirm it, disregarded its importance, and ultimately ruined my day by not showing up at all. As a result, not only did I miss out on the service I desperately needed, but it also affected other appointments I had planned for that day.

First and foremost, communication with this company was abysmal. After reaching out to schedule an appointment, I received a date and time, which I promptly confirmed. However, when the scheduled day approached, I never received any confirmation from the company. I tried contacting them multiple times through phone calls and emails, but all my attempts to reach them were in vain. The lack of responsiveness was already a red flag, but I held onto hope that they would still honor the appointment. The customer representatives at this service provided false hope that technician would arrive any minute every-time we called on the day of service.

On the appointed day, I cleared my schedule to accommodate the carpet cleaning service, eagerly awaiting their arrival. However, hours passed, and there was no sign of the company or any communication regarding their delay or inability to make it. This not only wasted my time but also disrupted my plans for the rest of the day. It is deeply frustrating and unprofessional for a company to disregard the value of their clients’ time and commitments.

The most distressing aspect of this experience is that I never even got to experience the carpet cleaning service. The unconfirmed appointment and subsequent no-show not only left my carpets in dire need of cleaning, but it also meant I had to search for an alternative service provider at the last minute. The inconvenience and stress caused by this situation cannot be overstated.

This carpet cleaning company’s lack of professionalism and unreliability not only affected my personal schedule but also had a negative impact on my perception of their brand. A business that fails to honor its commitments and disvalues its customers’ time and appointments should not be trusted.

I strongly advise potential customers to steer clear of this particular carpet cleaning company. Look for a more reputable and reliable service provider that understands the importance of confirming appointments and delivering on their promises. Unfortunately, my experience with this company has been a complete waste of time and effort, leaving me with dirty carpets and a lingering sense of frustration.

Highly recommend CARPET CLEANING IN SAN JOSE. The technician came in and was very professional. He was honest and did a great job removing the stains on my carpet. He explained to me what to expect after he was done and lived up to his words. I’ll definitely use them again.

I met Ben and his mate. Within an hour and a half my carpets were cleaned. An excellent job. They were both very courteous and friendly. Highly recommended. I would certainly recommend this company. 5 stars all round.